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| C O U R S E S Y L L A B U S |
Human Behaviour in Organization
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| Course Code: |
HBO |
| Faculty: |
Prof. Horacio M. Borromeo |
| Sessions: |
First Semester 20 sessions |
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Course Descriptions
The module on Human Behavior in Organization (HBO) is the first of 3 courses directed towards enabling students to develop the skills necessary to effective manage the human resources of their organization. As the first course, HBO is directed towards helping students gain skills in self-knowledge, interpersonal effectiveness and the capacity to manage cross-cultural interactions. These skills will serve as the foundation for their learning how to manage basic HR functions during the second semester and strategic HR in their third semester. The course is also designed to hasten the bonding among the students so that they can practice what they learn in HBO to help each other during their MBA studies. |
Course Objectives:
A. Knowledge
1. About the self
a. Personality preferences;
b. Ineffective behavior patterns;
c. Major life events that shaped the present self;
d. Direction of personal growth;
e. Emotional quotient.
2. About relationships
a. Elements of effective collaborations;
b. Factors that block effective communication;
c. The nature of effective feedback;
d. Win-win conflict resolution;
e. Differences in cultural patterns.
B. Skills
1. Active listening;
2. Tapping Inner Wisdom;
3. Effective feedback;
4. Win-win resolution of conflicts;
5. Handling people problems;
6. Managing cross-cultural interactions.
C. Output: Synthesis paper on HBO
1. Describe your understanding of the essence of managing HBO?
2. What knowledge and competencies must a manager-leader have in order to effectively manage human behavior in a diverse workplace? Explain why each knowledge and competency is important. Show in a framework how these knowledge and competencies are related.
3. What are the indicators of effective management of human behavior in organizations? |
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Evaluation and Feedback Systems
What students will learn will be evaluated through 4 papers that they will be asked to submit. These papers are as follows:
- Synthesis of what they learned about their personal self (20 %);
- Synthesis of what they learned about interpersonal effectiveness (20%);
- Written Analysis of a Case (WAC) on HBO (30%); and
- Synthesis of what they learned in the whole course about HBO (30%).
The first paper will be submitted on class # 10 (August 21), the second on class # 14 (September 4), the WAC one day after it is given and the last reflection paper on September 29, 5 p.m.
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Session No.
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Objective |
Topic |
Methodology |
Instructional Material |
| 1 |
Agreement on deliverables for the semester
Awareness of the difference between data, opinion & feelings |
Introductions
Expectations setting
Course framework, content, process
Journal Writing
See-Think-Feel
Managing Diversity
MBTI
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Individual sharing
Workshop
Lecturette
Filling out inventory |
Expectation worksheet: GAIN, HELP & CONTRIBUTE
Program framework, content, process
Journal writing template
See-Think-Feel IM
Managing Diversity IMs
MBTI Inventory |
| 2 |
Awareness of behavior preferences |
MBTI (cont.)
Emotional Quotient |
Lecture-discussion
Big group processing
Filling out inventory |
MBTI Inventory
AIM-EQ Inventory |
| 3-4 |
Awareness of emotional quotient
Recognition of blocks to communication |
Emotional Quotient
Communication Process |
Big group processing
Workshop |
AIM-EQ Inventory
Communication Model / Filters |
| 5-6 |
Awareness of what can be observed in a group |
Process Observation & Analysis |
Workshop |
POA IM & workshop materials |
| 7 |
Awareness of ineffective coping behaviors |
Bodymind |
Body Scan
Use of research to interpret body tension pattern |
Body Image
Major Bodymind Splits
Bodymind Connections |
| 8 |
Surfacing unconscious history behind behavior patterns
Recognizing direction of personal growth process |
Unconscious History
Potential Self |
Workshop
Small group sharing
Workshop
Small group sharing |
Tapping the Unconscious
Potential Self Worksheet |
| 9 |
Establish personal values & needs |
Personal Vision
Learning from Anger |
Workshop
Small group sharing |
Personal Vision / Anger Worksheets |
| 10 |
Develop ability to exchange effective FB |
Effective Feedback |
Structured Learning E
Plenary discussion |
Characteristics of EFB |
| 11-12 |
Learn how negotiate win-win resolutions to conflict |
Win-win Conflict Resolution |
Structured Learning E
Plenary discussion |
General Strategies for Managing Conflict
Win-win Resolutions
Kalinga-Saliksik case |
| 13 |
Awareness of one's relating style |
Handling People Problems |
Resource panel Q & A |
List of people problems from students |
| 14 |
Surface themes of Inspired teamworkť |
Appreciative Inquiry
Discovery Stage |
Lecturette
Small group storytelling |
AI articles
Discovery Worksheet |
| 15-16 |
Define images of effective teamwork |
Dream Stage |
Small group sharing
Plenary reporting |
Dream Worksheet |
| 17 |
Establish thing to do to promote effective teamwork among MBA 2005 students |
Design & Destiny Stages |
Small group brainstorming
Plenary reporting |
Design Destiny Worksheet |
| 18 |
Awareness of the difference between leadership & management |
Leadership and Management |
Lecturette
Inventory
Plenary discussion |
Kouzes & Posners Leadership Challenge inventory |
| 19-20 |
Synthesis of learnings about HBO |
Managing a Diverse Workplace
Synthesis |
Case Discussion
Lecture - Discussion |
Case on a diverse workplace |
